Acceptable use policy
What you may and may not do when you use this website.
Last updated: September 2026
This policy forms part of our terms of use. Please read it together with them and with our privacy policy.
What you can do
You are welcome to use this site to learn about our services, use the calculators, read our articles and get in touch with us.
What you must not do
You must not use the site:
- in any way that breaks the law or any regulation, or to commit fraud
- to send us information about another person without their permission
- to pretend to be someone else, or to give false details in an enquiry or application
- to send viruses, malicious code or anything designed to harm a computer or network
- to try to gain access to parts of the site, our systems or our data that are not meant for you
- to test, scan or probe the site for weaknesses without our written permission
- to copy large amounts of content, or collect information from the site using automated tools
- to send spam, or to submit our forms automatically or in bulk
- in any way that could damage, overload or interrupt the site for other people
What you send us
Anything you send through our forms or by email must be accurate, lawful and yours to share. It must not be offensive, threatening, discriminatory or misleading, and it must not break anyone else's rights. For your own protection, please do not send passwords, full card details or bank security information through the site.
Reporting a problem
If you find a security weakness or see the site being misused, please contact us so we can look into it. Please do not test the weakness further or share it with others.
If this policy is broken
We may block or remove your access to the site, delete anything you have sent that breaks this policy, and report the matter to the police or other authorities where we think it is right to do so.